On-demand webinar

Learn to Build, Manage and Administer Your Call Center in Salesforce
 


Watch this on-demand webinar to hear a live case study from LOYAL3 and see a demo of the Transera Call Center App for Salesforce that delivers unified management visibility, agility and control of your contact center all within Salesforce.

We will show you how to:

  • Centralize management of your contact center teams, sites, agents, toll-free numbers, and hours of operation
  • Enable end-user control of creating and managing call flows and routing strategies
  • Generate real-time visibility through call monitoring, call recording and integrated reporting with Salesforce data

Transera is easy to implement and cost-effective for a contact center with a handful of agents and will scale as your call center grows.

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If you would like to see how this product can address your specific challenges, please request an individual web meeting by sending us an email or calling 800-727-0766 to schedule a 1-on-1 web session