Product demo video
Call Center App for Salesforce
Add Voice to Salesforce with Transera's Open CTI Integration
In this video, watch how agents can quickly access customer profiles in Salesforce during a call, saving an average of 20 seconds per call. Information about a caller's previous interactions, cases, contacts and both completed and open activities is now instantly available to the agent. Agents can enter data directly into the SFDC profile ensuring that data is captured about the interaction and the customer's overall journey.
Brochures & Datasheets
Transera's Call Center App for Salesforce